Zenput - Slow Response Times

Incident Report for Zenput

Resolved

This incident has been resolved.

Posted Jun 04, 2025 - 17:08 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 04, 2025 - 17:02 UTC

Update

We are continuing to investigate this issue.

Posted Jun 04, 2025 - 16:26 UTC

Update

We are continuing to investigate this issue.

Posted Jun 04, 2025 - 16:25 UTC

Investigating

We are experiencing reduced performance for some users. Some users might see slowness on pages and sporadic 500 error pages.

A fix has been implemented and we are monitoring the results.

Posted Jun 04, 2025 - 14:42 UTC

This incident affected: Web Application, API, Task Generation, Reporting, Submission Processing, Labels Application, Mobile Application, and Temp Monitoring.