All Systems Operational

Web Application Operational
90 days ago
99.29 % uptime
Today
API Operational
90 days ago
99.26 % uptime
Today
Task Generation Operational
90 days ago
99.26 % uptime
Today
Reporting ? Operational
90 days ago
98.97 % uptime
Today
Submission Processing Operational
90 days ago
99.26 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Push Operational
90 days ago
100.0 % uptime
Today
SMS (Text) Operational
90 days ago
100.0 % uptime
Today
Labels Application Operational
90 days ago
99.2 % uptime
Today
Mobile Application Operational
90 days ago
99.2 % uptime
Today
Temp Monitoring Operational
90 days ago
99.26 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Response Time
Fetching
Apdex
Fetching
Throughput
Jun 23, 2025

No incidents reported today.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Resolved - Reporting systems are now operational.
Jun 12, 21:37 UTC
Update - We have confirmed we are not having any impact on temperature readings.

We're continuing to coordinate with our vendor, Snowflake, which is experiencing a service disruption. We sincerely apologize for any disruptions affecting our Reporting Systems. We will provide additional updates as more information becomes available.

Jun 12, 20:37 UTC
Update - We're continuing to coordinate with our vendor, Snowflake, which is experiencing a service disruption. We sincerely apologize for any disruptions affecting our Reporting Systems or Temperature Monitoring.

We will provide additional updates as more information becomes available.

Jun 12, 20:00 UTC
Update - Our vendor, Snowflake, is experiencing a service disruption. We sincerely apologize for any disruptions affecting our reporting systems or temperature monitoring.

We will provide additional updates as more information becomes available.

Jun 12, 18:59 UTC
Identified - Our vendor, Snowflake, is experiencing a service disruption. We sincerely apologize for any disruptions affecting our reporting systems, including reporting on Production Sheets.

We will provide additional updates as more information becomes available.

Jun 12, 18:55 UTC
Resolved - Our vendor, Snowflake, implemented the fix for this issue and monitored the environment to confirm that service was restored.
Jun 12, 10:23 UTC
Update - Reporting systems are now operational.

We are continuing to monitor for any further issues.

Jun 12, 09:50 UTC
Monitoring - Our vendor, Snowflake, has implemented a fix for this issue. They are monitoring the environment until all services are functioning properly.

We apologize as reporting systems including reporting on Production Sheets are still unavailable.

We are closely monitoring the situation and we will provide updates as information becomes available.

Jun 12, 08:40 UTC
Update - The fix to the affected services from our vendor, Snowflake, has been successfully rolled out. They are closely monitoring key metrics to ensure full recovery across all services.

We apologize as reporting systems including reporting on Production Sheets are still unavailable.

We are continuously monitoring the situation and we will provide updates once information becomes available.

Jun 12, 08:04 UTC
Update - Our vendor, Snowflake, has rolled out a fix to the affected services and are seeing signs of recovery.

Reporting systems including reporting on Production Sheets, however, are still unavailable.

We are continuously monitoring the situation and we will provide updates once information becomes available.

Jun 12, 06:58 UTC
Update - Our vendor, Snowflake, is currently rolling out a fix to the affected services.

We apologize as our reporting systems, including reporting on Production Sheets are still unavailable.

We will continue to monitor the situation and provide updates as more information becomes available.

Jun 12, 06:00 UTC
Update - Our vendor, Snowflake, is still experiencing a service disruption and is currently developing and implementing a fix to restore services that affect our reporting systems.

We will provide additional updates as more information becomes available.

Jun 12, 04:42 UTC
Identified - Our vendor, Snowflake, is experiencing a service disruption. We sincerely apologize for any disruptions affecting our reporting systems, including reporting on Production Sheets.

We will provide additional updates as more information becomes available.

Jun 12, 03:33 UTC
Jun 11, 2025
Resolved - The incident we encountered with our vendor, Heroku, has been resolved.

All services are operational.

Jun 11, 05:34 UTC
Update - We are continuing to monitor for any further issues.
Jun 11, 03:40 UTC
Update - We are continuing to monitor for any further issues.
Jun 11, 00:53 UTC
Update - Services and task generation are operational. We will continue monitoring and provide an update once Heroku stops restarting servers across their fleet.
Jun 11, 00:38 UTC
Update - Our vendor, Heroku, is still experiencing a service disruption. However, we are now seeing intermittent successful loads, and their frequency is increasing.
Jun 10, 23:34 UTC
Update - Our vendor, Heroku, is still experiencing a service disruption. However, we are now seeing intermittent successful loads, and their frequency is increasing.
Jun 10, 22:31 UTC
Update - We are continuing to monitor for any further issues.
Jun 10, 22:31 UTC
Monitoring - Our vendor, Heroku, is still experiencing a service disruption. However, we are now seeing intermittent successful loads, and their frequency is increasing.

We will continue to monitor the situation and provide updates as more information becomes available.

Jun 10, 22:02 UTC
Update - Our vendor, Heroku, is still experiencing a service disruption.
We will post additional updates as they become available.
We apologize for this service disruption, we know that you rely on Zenput to manage operations every day, and we understand the impact this is having on your business.

Jun 10, 19:31 UTC
Update - Our vendor, Heroku, is still experiencing a service disruption. We sincerely apologize for any disruptions to the Zenput service.

We will post additional updates as they become available.

Jun 10, 19:30 UTC
Update - Our vendor, Heroku, is still experiencing a service disruption. We sincerely apologize for any disruptions on the Zenput service.
We will post additional updates as they become available.

Jun 10, 18:28 UTC
Update - Our vendor, Heroku, is still experiencing a service disruption.
We will post additional updates as they become available.

Jun 10, 16:51 UTC
Update - Our vendor, Heroku, is currently experiencing a service disruption.
We will post additional updates as they become available.

Jun 10, 15:42 UTC
Update - The Heroku service is experiencing an intermittent service disruption, which is currently being investigated. The Dashboard and Application Programming Interface (API) are failing intermittently.

We will send an additional update as soon as our vendor provides it.

Jun 10, 14:41 UTC
Update - The Heroku service is experiencing an intermittent service disruption, which is currently being investigated. Dashboard and Application Programming Interface (API) are failing intermittently.

We will send an additional update as soon as our vendor provides it.

Jun 10, 13:38 UTC
Update - The team has identified some network configuration issues on one of the servers within their Heroku environment, which could have triggered this issue. They are exploring this further and remain focused on providing a long-term solution for all affected customers.
Jun 10, 12:58 UTC
Update - The engineering team of our subprocessor is exploring whether any recent changes in the Heroku environment would have contributed to the issue. An attempted mitigation by disabling a single server did not produce the desired results, and further analysis is underway.

They are continuing the investigations with the provider.

Jun 10, 12:35 UTC
Update - We are continuing to monitor the service disruption that our subprocessor, Heroku, is experiencing. This is affecting platform access.

We will send an additional update in 2 hours or as soon as our vendor has an update.

Jun 10, 10:57 UTC
Identified - Our vendor, Heroku, is currently experiencing a service disruption.

We will send an additional update in 2 hours or as soon as our vendor has an update.

Jun 10, 08:46 UTC
Jun 10, 2025
Jun 9, 2025
Resolved - This incident has been resolved.
Jun 9, 13:39 UTC
Update - We are continuing to monitor for any further issues.
Jun 9, 13:39 UTC
Monitoring - Data replication has been re-enabled and is currently in progress. During this time, data will gradually synchronize to its most recent state. You may notice temporary inconsistencies in Reports until the process is fully completed.
Jun 6, 00:19 UTC
Update - We have identified an issue affecting our reporting systems. As a result, reporting data from June 3rd onward may appear stale due to a syncing problem.

Please note that no data has been lost. Once normal operations are restored, reporting data will be fully updated and available.

We appreciate your patience as we work to resolve this issue.

Jun 4, 17:12 UTC
Identified - We're currently investigating an issue affecting some of our reports. Data from last night onward may be missing due to a syncing problem with our reporting systems. This issue is separate from the current website slowness and is being addressed independently. We'll provide updates as we work toward a resolution.
Jun 4, 15:05 UTC