ZTM Senet Service disruption

Incident Report for Zenput

Resolved

A workaround fix has been implemented. Gateways can be added now.
Posted Sep 12, 2025 - 22:35 UTC

Identified

Our vendor, Senet, is currently experiencing a service disruption. This may affect the ability to add Laird/MultiTech gateways to Zenput. We sincerely apologize for any inconvenience this may cause.
Our team is actively working on a workaround, and we will provide additional updates as soon as more information becomes available.
Posted Sep 12, 2025 - 22:11 UTC
This incident affected: Temp Monitoring.