A fix has been successfully deployed to restore the affected tasks. Our Engineering team is currently monitoring the environment to ensure full system stability.
Users should now see their task information appearing correctly. We will provide a final update once we have confirmed the resolution is fully stabilized.
Posted Feb 05, 2026 - 18:09 UTC
Identified
We have identified the cause of the task availability issues and are currently implementing corrective actions. We are working to restore normal task generation as quickly as possible. Thank you for your continued patience.
Posted Feb 05, 2026 - 16:57 UTC
Update
We are currently investigating an issue that is preventing some tasks from appearing or opening as scheduled. Our team is working urgently to restore normal service as soon as possible. We apologize for the disruption and will provide more information as it becomes available.
Posted Feb 05, 2026 - 16:02 UTC
Investigating
We are currently investigating reports of intermittent issues with task access for users in the APAC and EMEA regions. Our engineering team has been notified and is actively working to identify the root cause.
Posted Feb 05, 2026 - 14:08 UTC
This incident affected: Task Generation and Mobile Application.